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facebook-ads-manager
Facebook Ads Manager - Image 2

Facebook Ads Manager

From: $279.99 / month for 12 months

  • Facebook Ads Manager admin hours
  • Facebook Ads Manager setup and management
  • Facebook messenger website integration and management
  • Facebook pixel website integration and management
  • Facebook target audience basic research and management
  • Regular, remarketing, and custom target audiences
  • Requires matching language website hosting membership

Requires an active webwilly website hosting membership.

Clear

Facebook Ads Manager Details

Copy & paste your Facebook Page URL.
(Enter your link to view other fields)
Describe your primary target market. Include age, gender, location, language, and other important demographics.
Describe your secondary target markets. Include age, gender, location, language, and other important demographics.
Contract Agreement(Required)
The service contract is made up of the service description, details (when applicable), expectations, conditions, schedule and terms.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.
This product can only be purchased by members.

SKU: SOM-FM000 Categories: Digital Marketing, Social Media Marketing
  • Description
  • Expectations
  • Conditions
  • Schedule
  • Terms
  • Additional Information
  • Reviews (0)

Service Description

Managed

managed

Fully managed solution with little client involvement.

Hosting

Hosting

A valid website hosting membership is required.

Payment

payment

We accept all major credit cards via Stripe.

Support

support

Feel free to contact us with any of your questions.

Facebook Page Ads Manager Services

webwilly offers Facebook Page Ads Manager services to clients in Quebec who need help managing their Facebook Ads Manager and who want to purchase Facebook advertising campaigns from webwilly, sold separately. This service requires an active webwilly website hosting membership. The Facebook Ads Manager is the platform used by webwilly to manage advertisements specific to the client’s business Facebook page. With this Facebook Ads Manager membership active, webwilly will manage the client’s Facebook Ads Manager account, website integrations and the client can purchase Facebook advertising campaigns from webwilly. This service does not include campaigns, messaging, posting, or interacting with website visitors and Facebook users.

Facebook Page Ads Manager Service

With the Facebook Ads Manger and the proper user role, webwilly can access advertising capabilities for the client’s Facebook business page. Facebook Ads Manager is used to manage the client’s Facebook target audiences, assets, website messenger, pixels and more. The ads manager is a tool provided by Facebook for marketing companies like webwilly to design and deploy advertising campaigns for their clients. webwilly can also create and manage the client’s different Facebook target audiences used for the client’s different advertising campaigns. The ads manager also generates reporting data for each campaign which webwilly can interpret to help determine the performance of the client’s campaign, its audience and more. The Facebook Ads Manager service does not include advertising, but its membership includes admin hours which are spent managing the client’s website integrations, the Facebook Ads Manager, and its different components.

facebook ads manager

Facebook Page Ads Manager

During the allocated time, webwilly will manage the various website integrations and target audiences that resemble the client’s target markets. One of these Facebook audiences can be targeted by one of the client’s advertising campaigns, sold separately, to reach their selected target market. Different target markets or different marketing strategies can require different target audiences. Each service level comes with a website integration. The website messenger integration will allow website visitors to message the client’s Facebook page directly. The other website integrations allow for custom audiences used for remarketing or event-based advertising.

Ads Manager

Limited

  • Admin Hours
    Up to 2 hours per month
  • Website Integration
    Website messenger
  • Type of Audience
    Regular target audience

Improved

  • Admin Hours
    Up to 4 hours per month
  • Website Integration
    Messenger & tracking pixel
  • Type of Audience
    Regular & remarketing audience

Advanced

  • Admin Hours
    Up to 8 hours per month
  • Website Integration
    Messenger, pixel, & event-tracking
  • Type of Audience
    Regular, remarketing, & event-based audience

Facebook Page Language

webwilly offers its Facebook Ads Manager service in either English, French, or Bilingual. This service offering is specifically built for businesses in Quebec who need to run their Facebook Ads Manager in English and French. webwilly’s bilingual language option is designed so one Facebook Ads Manager account is optimized to advertise to markets in both languages. When purchasing the bilingual language option, webwilly can differentiate target audiences in both languages. This is especially useful if the client wants to advertise in both languages since one campaign in English can target English speaking Facebook users and one campaign in French can target French speaking users. It’s also possible that optimized English and French speaking target audiences differ on demographics other than language.

Facebook Page Language

Facebook Page Language

If the client’s website is offered in both languages, the client’s Facebook Ads Manager should be bilingual. Ads in each language will need to be directed to the client’s website in the appropriate language. If the client’s website, audience, and target market is bilingual, select the Bilingual language option. Depending on the client’s business and its target audiences, it may also be beneficial to differentiate audiences per language. This allows webwilly to target specific ads to specific language demographics. If the client’s website is only provided in English and the target market is English, select the English language option. If the client’s website is only provided in French and the target market is French, select the French language option.

Language

English

  • Target Audience
    English market
  • Admin Hours
    1x admin hours

French

  • Target Audience
    French market
  • Admin Hours
    1x admin hours

Bilingual

  • Target Audience
    English & French markets
  • Admin Hours
    1.5x admin hours

Facebook Website Integrations

The ads manager is also used to manage the client’s Facebook website integrations like the Facebook pixel and Facebook messenger. The Facebook messenger website integration adds Facebook messenger to the client’s webwilly website so visitors can contact their business Facebook page directly. The client or their staff will be notified via the Facebook messenger app. The Facebook pixel adds tracking and remarketing features with Facebook custom audiences and event-tracking capabilities. Using Facebook custom audiences built in the Ads Manager, webwilly can program advertising campaigns to target previous website visitors. These remarketing efforts further optimize campaigns to focus the client’s budget on returning visitors. This custom audience is especially effective for businesses that provide products and services that can be repeatedly purchased. Using event-tracking capabilities, webwilly can advertise to specific audiences which consists of those who triggered a specific event on the website, such as viewing a product page. This can be useful for targeting specific page visitors with ads related to that same page. Event-tracking audiences are similar to remarketing audiences, but they are more finely tuned to target a more specific audience.

Facebook page management

Expectations

Facebook Ads Manager

  • This service is targeted to small and medium sized businesses.
  • This service requires a published business Facebook Page with at least 100 likes, Facebook requires this for Ads Manager.
  • This service uses the Facebook Ads Manager tool.
  • This service must be kept active as a monthly membership to maintain the Facebook Ads Manager account active.
  • This service is used to manage a Facebook Ads Manager account for the client’s business Facebook page.
  • This service is required to purchase Facebook Advertising Campaigns sold separately.
  • The client must provide webwilly with a link to their existing published Facebook Page.
  • The client must accept webwilly’s request to become an advertiser for their Facebook Page.
  • Once submitted by webwilly, the client can find this request in their Facebook notifications or under the Roles section of the Facebook Page Settings.
  • The work hours included in the different levels of service can be distributed unevenly through-out the month.

Facebook Target Audience Management

  • webwilly is expected to spend part of the allocated time in the ads manager managing the client’s target audiences.
  • webwilly may create, modify, and remove existing target audiences.
  • The client can provide information concerning their target markets in My Business Profile.
  • webwilly can use part of the work hours on basic market research using available and free secondary data to build target audiences.

Facebook Ads Manager Service Level – Limited

  • This service level includes regular Facebook target audiences.
  • These regular Facebook target audiences are made up of demographics selected by webwilly and represent a certain amount of Facebook users.
  • These demographics can include age, gender, location, language, interests, and employment.
  • This service also includes the integration of the Facebook Messenger plugin with the client’s website.
  • The messenger plugin will add the messenger icon to the bottom right or bottom left of the client’s website.
  • The messenger icon color can be changed to the client’s primary brand color.
  • The visitors can be permitted to send messages as guests or can be forced to login to their Facebook account.
  • The messages are sent to the client’s Facebook business page.
  • The client will also receive the messages in their Facebook messenger app.

Facebook Ads Manager Service Level – Improved

  • This service level includes regular Facebook target audiences and remarketing target audiences.
  • webwilly must integrate the Facebook Pixel with the client’s website to start tracking the remarketing target audience.
  • These remarketing Facebook target audiences are made up of Facebook users who visited the client’s website.
  • These target audiences are automatically generated and ready to be used once a certain size threshold is reached.
  • The client must maintain their Improved service level for this Facebook Ads Manager membership if they want their remarketing audiences to continue being generated and available.

Facebook Ads Manager Service Level – Advanced

  • This service level includes regular Facebook target audiences, remarketing target audiences, and custom target audiences.
  • These custom Facebook target audiences are made up of Facebook users who were tracked through a specific website event on the client’s website.
  • To generate these custom audiences, webwilly must program event-tracking rules on the client’s webwilly website.
  • These target audiences are automatically generated and ready to be used once a certain threshold is reached.
  • The client must maintain their Advanced service level for this Facebook Ads Manager membership if they want their custom audiences to continue being generated.

Facebook Target Audience Language

  • If the client selects the French language option, webwilly will create and manage target audiences that speak French only.
  • If the client selects the English language option, webwilly will create and manage target audiences that speak English only.
  • If the client selects the Bilingual language option, webwilly will create and manage target audiences that speak English and French.

End of Contract

  • The client expects webwilly to remove the Facebook tracking code from the website.
  • The client expects webwilly to remove the Facebook Ads Manager account.
  • The client expects webwilly to remove the Facebook messenger from the website.
  • The client expects to lose all the data in their Facebook Ads Manager.

Conditions

Facebook Ads Manager Memberships

  • This service requires an active webwilly website, an active webwilly website hosting membership and a Facebook business page with at least 100 likes.
  • This service is limited in scope and expertise and should not be purchased by large corporations or high-end brands.
  • This service does not include any Facebook advertising campaigns.
  • This service does not include posting anything on the client’s Facebook page.
  • This service does not include interacting or messaging Facebook users.
  • This service is limited to using Facebook’s Ads Manager.
  • This service requires the client’s participation in accepting webwilly as a page advertiser.
  • This service requires webwilly to maintain the page advertiser role.
  • Removal of this role will block webwilly from fulfilling the service.
  • This service does not include any Instagram related services.

Facebook Ads Manager Account

  • This service is limited to the management of one Ads Manager account for one Facebook business page.
  • This service does not include market research using primary data.
  • This service does not include expert or advanced market research.
  • This service is limited to researching freely available basic information about the client’s business industry and target market demographics.
  • This service does not include any budget for market research materials or reports.
  • This service is limited by the work hours included in one month.

Limited Service Level

  • This service is limited to regular target audiences.
  • This service does not include any remarketing target audiences or custom target audiences.
  • This service does not include integrating the Facebook Pixel with the client’s webwilly website.
  • The Facebook messenger plugin is provided by Facebook as is and cannot be modified.
  • The Facebook messenger icon can only be placed at the bottom right or bottom left of the website.
  • The Facebook messenger icon can be limited to specific pages.
  • If the client cancels their membership, webwilly must delete the Ads Manager account and the Facebook messenger plugin.

Improved Service Level

  • This service is limited to regular target audiences and remarketing target audiences.
  • This service does not include any custom target audiences.
  • This service is limited to integrating the Facebook Pixel with the client’s webwilly website.
  • This service is limited to integrating one Facebook Ads Manager account with one website.
  • This service does not include the programming of any event-tracking for custom audiences.
  • If the client cancels their membership or downgrades to the limited service level, webwilly must delete the remarketing audiences and Facebook Pixel.

Advanced Service Level

  • If the client cancels their membership or downgrades to the Improved service level, webwilly must delete the custom audiences and event-tracking.

End of the Contract

  • The contract automatically renews every month.
  • The client must manually renew the agreement every year.
  • If the client does not want to renew the contract, the client must cancel the subscription before the automatic renewal.
  • After the contract has ended, webwilly will remove the Facebook Ads Manager.

Schedule

Start of the Contract

  • The work can begin if the client has a website hosting membership, an active website with webwilly and a published Facebook page with at least 100 likes.
  • The work in Facebook Ads Manager can begin when webwilly has the advertiser role for the client’s Facebook page.

Setup Ads Manager – Up to 15 Business Days

  • webwilly will be given up to 15 business days following the start to perform the initial research and setup the primary target audience.
  • The client can purchase advertising campaigns once the Ads Manager is setup, and the primary target audience is built.

Upgrade Service Level – Up to 15 Business Days

  • webwilly will be given up to 15 business days following the start of a new service level to perform the initial setup.
  • The client can purchase re-marketing advertising campaigns once their re-marketing target audience is large enough according to Facebook.
  • The client can purchase custom audience advertising campaigns once the custom target audience is large enough according to Facebook.

End of Contract- Up to 10 Business Days

  • webwilly will be given up to 10 business days following the end of the contract to remove the Facebook tracking code from the website.
  • webwilly will be given up to 10 business days following the end of the contract to remove the Facebook Ads Manager account.
  • webwilly will be given up to 10 business days following the end of the contract to remove the Facebook messenger from the website.

Terms

  • Service agreement between webwilly and the client in Quebec.

Interpretation

  • In the contract, unless the context otherwise requires
  • “webwilly”, “we”, or “us” is the service provider or contractor.
  • “the client”, “you”, or “your” is the entity, business or person purchasing the service.
  • “parties” or “both parties” is the client and webwilly.
  • “contract” or “this service” is the service agreement combined with the options purchased.
  • “product options”, “service options” or “design options” are the options selected by the client at the point of purchase.
  • “design details” are the instructions and materials included by the client at the point of purchase.
  • “materials” are the templates, stock images, icons, etc. used in the client’s design.
  • “stock images” are the images sold with a license for use in client work to be published.
  • “content” is the text, paragraphs, titles, lists, etc. used in the client’s design.
  • “system” is the webwilly website used by the client to purchase products and services.
  • “design” or “client’s design” is the work done for the client by webwilly.
  • “final design” is the last design sent to the client once all the work hours are spent by webwilly.
  • “work hours” are the hours included in the service agreement. These hours can be design hours, admin hours, content hours or others.
  • “design hours” are the hours included in the service agreement which are used to modify or create the visual aspect of the good or service purchased.
  • “admin hours” are the hours included in the service agreement which are used to setup, modify, and manage different settings and accounts.
  • “content hours” are the hours included in the service agreement which are potentially used to correct, translate, or write content depending on the selected options.
  • “SEO hours” are the hours included in the service agreement which are potentially used to modify the client’s website for the Google search engine depending on the selected options.
  • “memberships” are the services sold by webwilly that require the client to pay a recurring subscription to access the service and other related services.

Service Agreement Documents

  • This service agreement should be interpreted with the following documents:
  • The purchase receipt including the service options purchased by the client.
  • webwilly’s website privacy policy, found in webwilly’s website footer.
  • webwilly’s website Terms of Use, found in webwilly’s website footer.
  • The description of the purchased product or service, found in the “Description” tab of every product or service page.
  • The short description of the purchased product or service, found beside the main image of every product or service page.
  • When available, the details of the purchased digital service, found on the service page in the “Details” tab.
  • The expectations of the purchased product or service, found in the “Expectations” tab of every product or service page.
  • The conditions of the purchased product or service, found in the “Conditions” tab of every product or service page.
  • The schedule of the purchased product or service, found in the “Schedule” tab of every product or service page.
  • This document, webwilly’s Terms, found in the “Terms” tab on every product and service page.

General Service Conditions

  • webwilly only provides services to businesses located in Quebec, Canada.
  • webwilly’s services are designed for small and medium sized businesses.
  • webwilly’s services are not designed for large corporations, complex requirements, and very high-end businesses.
  • webwilly does not provide services to businesses within industries targeting kids or related to adult content, gambling, tobacco, weapons, firearms, and drugs.
  • The client has the right to enter in contract on behalf of the entity or business they represent.
  • Products and services purchased after 5pm are considered to have been purchased on the next business day.
  • webwilly’s marketing services may include a small webwilly branded footer at the bottom, including but not limited to, the client website and email marketing campaigns.
  • webwilly’s marketing services are sold as individually structured services to minimize scope creep and expectations.
  • Memberships are required to gain and maintain access to other digital products and services.
  • The client is aware of the requirements for memberships, understands their nature and accepts that these requirements cannot be interpreted as a lack of usability, of unreasonable life-expectancy, or as containing hidden defects.
  • The termination of such memberships will affect the services to which they give access and, in all cases, render these related services inaccessible, unavailable, or useless.
  • Example: The Website Hosting service contract is terminated for any reason, as a result, the client’s website pages, website theme & home page design and other website related services are no longer available online.
  • The client must consider the cost of these services combined before purchasing.
  • Service combinations to consider include, but are not limited to:
  • Website Hosting is required for all digital services, including but not limited to Website Backup & Restore, Website Reporting, Website Theme & Home Page Design, Website Pages (including on-page SEO options), Website Blog Posts (including on-page SEO options), Website Form, Website Security, Website SSL Certificate, and all other website design services.
  • Email Marketing Platform management and individual Email Marketing Campaigns are sold separately. Email Marketing Campaigns require the Email Marketing Platform membership. Both require an active Website Hosting membership and website.
  • Facebook Ads Manager and individual Facebook Advertising Campaigns are sold separately. Facebook Advertising Campaigns require the Facebook Ads Manager membership. Advertising campaigns each have their own advertising budgets. Both services also require an active Website Hosting membership and website.
  • SEO Account Management and Website SEO service hours are sold separately. SEO Website services require the SEO Account Management membership. Both services do not include the on-page SEO sold separately within individual Website Page and Website Blog Post design services. All of which also require an active Website Hosting membership and website.
  • All Print products require a final design which is sold separately as a Design service.
  • All Design services, except Logo Design, will require the purchase of the matching Print product, sold separately.
  • It is the client’s responsibility to evaluate the totality of all products, services, memberships, costs, and potential price increases.
  • webwilly is not responsible or liable for any budgeting issues in relation to the client’s inability to maintain products, services, or memberships active, with or without price increases having been applied.
  • The client is aware of these requirements, understands their nature, and unequivocally rejects the use of these requirements to be interpreted as a lack of usability, of unreasonable life-expectancy, or as containing any hidden defects.
  • webwilly cannot abuse of its rights to increase prices without warning, and do so unreasonably, in bad faith, while using membership contract clauses as leverage.
  • Unreasonable increases are characterized as very sudden, unjustified, and unreasonably high. For example, doubling the cost of website hosting overnight without any increase in costs and/or added services.
  • Reasonable increases are characterized as necessary, justified, reasonable, or appropriate. For example, increasing the cost of website hosting in 30 days by 15%.

Intellectual Property

  • The client’s content, images, materials, logos, trademarks, and copyright material shall remain the sole property of the client and the client shall retain ownership of all rights.
  • The content “Creation”, “Translation”, and “Correction” options include content that is written by, or modified by webwilly, but remains the property of the client, and therefor, the client is fully responsible and liable for this content.
  • The client grants webwilly the nonexclusive, non-transferable license to use, reproduce, and modify the client’s content, images, logo, materials, and others solely in connection with the product, service or membership purchased.
  • The client grants webwilly the right to use the services provided in a service portfolio.
  • The client cannot sell, in part or in whole, the products, services or memberships provided by webwilly.
  • webwilly is not responsible for ensuring the services performed do not infringe on existing intellectual property owned by other businesses.
  • webwilly does not include any intellectual property or copyright review, during or after the performance of the service.
  • The client is responsible to have any and all copyright or intellectual property lawyers review the services performed.
  • The client is liable for any and all intellectual property infringements and damages that may be caused by the services performed.
  • It is the client’s responsibility to protect their intellectual property.
  • The designs made by webwilly, including logo designs, start with a template which is limited to a non-exclusive license agreement and cannot be trademarked.

Indemnification

  • The client unequivocally waives their right in Article CCQ 2104, removing all liability on webwilly for any and all materials provided by the client.
  • The client is fully responsible and liable for all the materials, content, images, instructions, requests, and all other forms of work they provide.
  • The client shall indemnify and save harmless webwilly, its subcontractors and its employees from and against any damages, costs or expenses or any claim, action, suit or proceeding which webwilly may at any time incur or suffer as a result of or arising out of the performance of the client’s service; and
  • any injury to persons (including injuries resulting in death) or loss of or damage to property of others which may be or be alleged to be caused by or suffered as a result of the performance of the service, except that webwilly shall not claim indemnity under this section to the extent that the injury, loss, or damage was caused by webwilly in a breach of contract, or by intentional or gross fault.

Advertising Law, Competition Act, and Canadian Anti-Spam Law

  • The client is liable for any and all infringements of advertising law, competition act, Canadian Anti-Spam Law, and all others that may be caused by the services performed unless the portion of the service performed that is the cause of the infringement, was directly provided by webwilly and not approved by the client.
  • The client is responsible to have their lawyer review and revise the services performed before approving them for publication.
  • The client can request additional time during revisions for their lawyers to revise the work.

Obligations

  • webwilly has the right to fulfill the contractual obligations between him and the client using any desired method of execution.
  • The client unequivocally waives their right in Article CCQ 2100, allowing webwilly not to be bound by the rules of the art when providing this service.
  • By waiving Article CCQ 2100, webwilly is not obligated to reach any level of performance and does not need to prove force majeure if it fails to do so.
  • webwilly cannot use the client’s wavering of Article CCQ 2100 to rid itself of contractual obligations.
  • webwilly can subcontract or outsource any part of or the totality of any product or service.
  • Subcontracting does not relieve webwilly of contractual obligations.
  • The client agrees that webwilly fulfilled its obligation, according to Article CCQ 2102, to clearly detail this service and product offering.
  • According to Article CCQ 2106, the initial purchase price is the agreed upon contract price estimate for the service options selected.
  • According to Article CCQ 2107, this estimated price can increase to accommodate the client’s needs and changing scope.
  • According to Article CCQ 2107, webwilly must justify any price increase.
  • Common reasons for a price increase can include, but are not limited to more materials, more work hours, and more budget for advertising.
  • According to Article CCQ 2108, webwilly must detail the work executed and the budget spent at the request of the client.
  • According to Article CCQ 2109, unused work hours and budget for materials are forfeited to webwilly.
  • According to Article CCQ 2109, webwilly cannot request any unnecessary and unjustified price increase during the execution of any service.

Time and Duration

  • The contract begins when webwilly receives the full payment, the information, the content, and the materials required.
  • Contract ends when webwilly sends the final design, product, or service the client purchased.
  • For memberships, the contract duration is equivalent to the membership period. At the end of the period the contract is complete, and a new contract begins.
  • Deadlines for services can be calculated using the schedule included with the service.
  • The client unequivocally waives their right in Article CCQ 2110, allowing this service to be completed without the need to declare its reception.
  • The client unequivocally waives their right in Article CCQ 2111, to retain part of the payment before the service is completed.

Excusable Delay

  • Any delay in work by webwilly, a subcontractor or the client that is:
  • caused by an event that is beyond reasonable control,
  • caused by an event that could not have been reasonably foreseen,
  • caused by an event that could not have been prevented by means reasonably available,
  • caused by an event that occurred without fault or neglect,
  • will be considered “excusable delay”.
  • Excusable delay cannot be a cause for termination by the client.
  • Excusable delay provides an extension to the contract deadlines approximately equal to the excusable delay.
  • For example: the third-party image server is down, and email marketing campaigns don’t display images. Instead of sending the campaign with broken image links, the service will be paused and approximately extended until the image server is back online.
  • For example: the client’s website is hacked and webwilly cannot design a website page until it is fixed. The website page design service will be paused and approximately extended until the website is back online.

Notice

  • Any notice under the contract shall be sent by email to the client.
  • Any notice shall be deemed effective the day it is received at that address.

Refund Policy

  • The client unequivocally waives their right according to Article CCQ 2129, to request the refund of advancements made to webwilly for any and all products, services, memberships, work hours, materials, stock images, and advertising budgets.
  • To reduce the occurrence of such advancements, such services are flexible and/or can often be repurchased instead of paying more upfront.
  • In case of termination by webwilly for suspension, the client does not receive a refund.
  • In case of termination by the client for convenience, the client does not receive a refund.
  • In case of termination by the client without cause, the client does not receive a refund.
  • In case of termination by webwilly for convenience, the client does receive a refund.
  • In case of termination by the client with cause because webwilly defaulted on its contractual obligation, the client does receive a refund.
  • All refunds are equal to the total cost of the contract less 5% for banking fees, less the cost of any and all costs incurred, including but not limited to, materials, advertising, and work hours.
  • No penalties can be applied to late refunds.

Payment Terms

  • Payment is due in full before the start of the service.
  • Most membership subscriptions are set to automatically renew on the same date every month. For example, on the 15th of every month.
  • Some membership subscriptions are set to automatically renew on the same date every year. For example, on the 15th of January.
  • Membership subscriptions may require the client to manually confirm payments every 12 months.
  • Membership subscriptions are due in full on the same date they renew.
  • The client must ensure that all of their monthly and yearly membership subscription renewals are processed by their due date.
  • Membership subscription options can be modified by the client at any time by using their Account > Subscriptions page and “Upgrading or Downgrading” an individual subscription.
  • The new price is charged on the next upcoming monthly renewal.
  • webwilly will begin work to add or remove the modified service options after this next upcoming monthly renewal.
  • The client can manually renew their membership subscription at any time by using their Account > Subscriptions page and “Renew” an individual subscription.
  • For webwilly to start work earlier after modifying the membership subscription service options, renewing a subscription will charge the service and restart the billing terms.
  • Downgrading or cancelling a membership subscription will remove the services reserved to members at the end of the paid-for period.
  • Downgrading or cancelling a membership subscription affects the client’s ability to purchase services reserved to members at the end of the paid-for period.
  • Downgrading a service below a required service option threshold will result in termination by suspension due to non-payment.
  • Example: The client has a website with 15 pages and downgrades to a website hosting plan with a maximum of 10 pages.
  • Example: The client has active bilingual Facebook advertising campaigns and downgrades Facebook Ads Manager to English only.
  • Non-payment or a failed membership payment will result in termination of the contract by suspension due to non-payment.
  • The client is responsible to maintain an active payment method on their account.
  • webwilly reserves the right to modify the price of any and all its products, services, and memberships.
  • webwilly does not need to inform the client of price changes, it is the client’s responsibility to review the products, services, and memberships.
  • webwilly may attempt to notify the client of such changes beforehand by email.

Disclaimer of Warranties

  • Under the Quebec Law, webwilly must provide the following 3 guarantees: usable, of reasonable life-expectancy, and free of hidden defects.
  • webwilly provides no further warranties to the client other than the 3 guarantees under the Quebec Law.
  • webwilly provides no warranty for this service and its performance.
  • webwilly does not guarantee any return on investment.
  • webwilly is not liable to meet any guaranteed performance level implicitly or explicitly stated.
  • webwilly is not liable for the client’s business, sales, profit, SEO, reputation, brand or any other.

Termination

  • The client must not exploit or attempt to exploit the membership system, payment system, payment terms, service requirements or service procedures.
  • webwilly will ban the client’s account if they suspect the client is exploiting the system or process in any way, shape, or form.
  • webwilly does not need to warn the client before a ban.
  • The client is responsible for their webwilly account, for all its activities, purchases, and for its security.
  • The client unequivocally waives their right, according to Article 2125 CCQ, to terminate this contract without cause.
  • The client can terminate this contract with cause if webwilly defaulted on its contractual obligations.
  • The client unequivocally waives their right in Article 2126 CCQ, allowing webwilly to terminate this contract without cause and without work.
  • webwilly will terminate a contract for reasons including, but not limited to missed payment, miss-understood service, out of scope, out of expertise, unlawful request, bad faith, unethical request, threatening or violent behavior, no response for 30 days, inadequate information, inadequate materials, inadequate budget, or inadequate content.
  • webwilly cannot terminate a contract to simply rid itself of its contractual obligation.
  • According to article CCQ 2128, if webwilly dies, his personal qualities end with him and the client can terminate the contract.
  • In all cases of termination:
  • webwilly stops all work related to the contract,
  • the work in progress cannot be used by the client,
  • if applicable, webwilly will delete all related managed client accounts, platforms, and integrations,
  • if applicable, other dependent services that require this service are terminated,
  • webwilly is not liable for any damages which are the direct or indirect result of termination,
  • and the client does not pay webwilly any penalties.
  • The party terminating will inform the other party of the reason for termination in a timely manner.

Third-Party Agreements

  • webwilly and the client enter into agreements with third parties.
  • If the client or the performed services, breach any of these third-party agreements, the client’s account or access may be revoked by the third-party.
  • The client is responsible and liable for their breach of agreements.
  • This breach of agreement will result in the termination of the service.

Additional Information

Service Level

Limited, Improved, Advanced

Language

English, French, Bilingual

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