• Skip to main content
  • Skip to footer

webwilly

Marketing Services in Quebec

  • (438) 882-3255
  • Marketing Shop
    • Shop & Site Guide
    • Digital Marketing
      • Website Design Services
      • Search Engine Optimization
      • Social Media Marketing
      • Email Marketing
    • Marketing Design
      • Marketing Material Design
      • Promotional Product Design
      • Label & Sticker Design
      • Logo Design
    • Print Marketing
      • Print Marketing Materials
      • Print Promotional Products
      • Print Labels & Stickers
    • Technology
      • Tech Support
  • About
    • Portfolio
    • Our Mission
    • Our Solution
    • Blog
  • Client
    • Register
    • Marketing Plan
    • Internal Profile
    • External Profile
    • Account
  • Contact
  • Cart
  • Français
email-marketing-platform
email-marketing-platform
email-crm-portfolio-1
email-crm-portfolio-2
email-crm-portfolio

Email Marketing Platform & CRM

From: $299.99 / month for 12 months

  • Email marketing platform management
  • Contact profiles and statistics
  • Website contact tracking integration
  • Automated email marketing campaigns
  • Live chat integration with website
  • Sales tracking and lead scoring platform
  • Contact us for 100 000+ contacts
  • Requires matching language website hosting membership

Requires an active webwilly website hosting membership.

Clear

Email Marketing Platform Configuration

Specify which of your webwilly websites should be used for this service.
(Enter your domain name to view more options)
Upload all your contact lists for us to import into your new email marketing platform. Each contact list must be separated in an appropriately named excel file. Example: French Clients.xlsx, English Subscribers.csv
Drop files here or
Accepted file types: xlsx, xls, csv, Max. file size: 12 MB.
    Contract Agreement(Required)
    The service contract is made up of the service description, details (when applicable), expectations, conditions, schedule and terms.

    Add Email Contacts

    Indicate the amount of contacts above the included limit required.

    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.
    This product can only be purchased by members.

    SKU: EMA-MA000 Categories: Digital Marketing, Email Marketing
    • Description
    • Expectations
    • Conditions
    • Schedule
    • Terms
    • Additional Information
    • Reviews (0)

    Service Description

    Managed

    managed

    Client involvement varies depending on service level.

    Hosting

    Hosting

    A valid website hosting membership is required.

    Payment

    payment

    We accept all major credit cards via stripe.

    Support

    support

    Feel free to contact us with any of your questions.

    Email Marketing Management

    webwilly offers email marketing platform management services to businesses in Quebec. This service is for current webwilly website clients who want to integrate a new email marketing platform with their webwilly website. This email marketing platform will have its own public website address. The client can access this platform to view their contact profiles, tracking information, and reports. An email marketing platform can be used to manage lists of contacts, send HTML email campaigns, view reports, manage automated marketing campaigns and more.

    email marketing

    Email Marketing

    • Admin Hours
      Up to 2 hours per month
    • Subscription Budget
      Up to 45.00$

    Email + Automated Marketing

    • Admin Hours
      Up to 4 hours per month
    • Subscription Budget
      Up to 115.00$

    Email + AM + Live Chat

    • Admin Hours
      Up to 6 hours per month
    • Subscription Budget
      Up to 270.00$

    Email + AM + Chat + Sales

    • Admin Hours
      Up to 8 hours per month
    • Subscription Budget
      Up to 350.00$

    List Management

    webwilly will import and manage strategic lists to properly segment the client’s customers in lists. As the client’s lists grow and users subscribe, different strategies can be used to segment the client’s lists. When starting a new email marketing platform in Quebec, it’s important to determine if you will segment your lists by language. It’s possible to have one list for French speaking subscribers and one list for English speaking subscribers. In terms of cost, it may be more advantageous to send one bilingual email to one bilingual list, instead of two different email campaigns for two different lists. It’s also possible to segment the email lists by language and send one bilingual email to both lists.

    seo services

    Email Marketing

    • Contacts Included
      Up to 500

    Email + Automated Marketing

    • Contacts Included
      Up to 1000

    Email + AM + Live Chat

    • Contacts Included
      Up to 2500

    Email + AM + Chat + Sales

    • Contacts Included
      Up to 2500

    User Access to CRM, Contact Profiles and Reports

    The webwilly email marketing platform will track email marketing statistics and contact activity. This information is useful for the client to make business decisions while comparing different campaign reports. When the client accesses the webwilly platform they will be able to view contact profiles with personal and tracking information. These profiles include information about the contact and statistics related to their use of the client’s emails and website. For example, the client can access a contact profile to review which website pages and which email marketing campaigns the contact viewed. A user account is required to access the client’s webwilly email marketing platform. Each service level comes with a user limit which allows the client to manage employee access to the platform.

    email tracking

    Email Marketing

    • User Limit
      Up to 3

    Email + Automated Marketing

    • User Limit
      Up to 25

    Email + AM + Live Chat

    • User Limit
      Up to 50

    Email + AM + Chat + Sales

    • User Limit
      Up to 50

    Email Marketing

    The Email Marketing service level includes the setup and management of the client’s email marketing platform. This platform will be used by webwilly to manage the client’s email marketing campaigns, contacts, website integration, and more. webwilly will integrate this platform with the client’s webwilly website. Once this email marketing platform is setup by webwilly, the client can purchase email marketing campaigns, sold separately.

    email marketing service

    Email + Automated Marketing

    The automated marketing service level gives webwilly the ability to create and manage automated marketing campaigns during the admin work hours. These campaigns are custom emails triggered when a specific action is made by a known contact visiting the client’s website. For example, if a contact visits a specific service page on your website and thus shows interest in this service, webwilly can trigger an automated email marketing campaign about this specific service to be sent to this specific known contact. Members of this service level can purchase automated marketing campaigns, sold separately, by purchasing a regular email marketing campaign and indicating the desired automated scenario in the design details. webwilly will use the work hours in the email marketing campaign service to design the email that will be automatically sent. Afterwards, webwilly will use the work hours included in this membership to program, manage and report on the automation.

    automated marketing

    Email + AM + Live Chat

    The email marketing platform can be programmed to help the client connect directly with website visitors when they are visiting the client’s website. With the live chat service option, webwilly will integrate a live chat and site messaging system on the client’s webwilly website. This live chat can also automate messages to specific questions. The client can receive and reply to messages on the go with their smart phone. This becomes especially useful for businesses who benefit from building a personal connection with their customers. If the only feature that your business needs in this offer is the live chat, webwilly suggests you purchase a different chat feature by subscribing to the Facebook Ads Manager service which includes the Facebook messenger app integration. The advantage with the live chat feature included in this service is the integration with the client’s webwilly email marketing platform. Chat logs with existing contacts in the email marketing platform will be recorded in their contact profile. This live chat can also present automated messages to website visitors who interact with the chat.

    crm email marketing

    Email + AM + Live chat + Sales Tracking

    The sales tracking service level gives the client the ability to organize their sales team using predetermined sales funnels following the client’s sales processes. Contacts will go through a series of stages that lead to closing a deal. The client can add lead scoring capabilities to their contacts using rules written by webwilly which will measure a contact’s potential of becoming a client. This sales tracking feature includes pipelines, stages, and deals that are used by the client’s sales representatives to share and organize business development efforts.

    sales email marketing

    Domain Integration

    To send email marketing campaigns that come from the client’s email address, webwilly will need to configure the client’s domain name. This server configuration is very important to reduce spam-like settings that could damage the client’s I.P. or domain reputation. It includes server configurations which will authenticate the client’s domain with DKIM and SPF authentication.

    domain integration

    Expectations

    Email Marketing Setup & Account Management

    • This service requires an active webwilly website hosting membership and an active webwilly website.
    • This service includes the subscription, configuration and management of an email marketing platform integrated with the client’s webwilly website.
    • This service is meant to be purchased again every month to keep the email marketing platform active.
    • This service uses a reputable third-party email marketing platform provider which is selected by the webwilly.
    • webwilly is expected to spend the first month of billing setting up the email marketing platform.
    • webwilly is expected to spend the first month of an upgrade in service level setting up the email marketing platform for the new service.
    • The client expects they can start sending email marketing campaigns after paying the second consecutive month of the subscription.
    • The client expects to pay the monthly subscription to keep the email marketing platform active and accessible.
    • The client expects that they will participate in the managing of this platform if their needs exceed the scope of this membership.
    • The client must upload each contact list separately at the point of purchase, webwilly will not further segment already existing lists.
    • The client must have the consent of every contact.

    Email Marketing Platform

    • webwilly provides this service as a white-labelled reseller and adds value as a service provider.
    • The email marketing platform comes as-is and the client does not expect webwilly to customize the email marketing platform.
    • The client can upgrade service levels to access new marketing features pre-determined by webwilly and already built-into the platform.
    • The client must provide marketing and business objectives in the My Business Profile.
    • This service does not include the creation or sending of any email marketing campaigns, email marketing campaigns are sold separately.

    Service Level – Email Marketing

    • webwilly is expected to manage the email marketing platform so it remains operational.
    • webwilly must spend up to the allocated time managing lists, contacts, settings, and reporting.
    • The email marketing platform can track contacts who click-through emails and visit the client’s webwilly website.
    • The client can access this data by looking at reports or individual contact profiles in the email marketing platform.
    • If the email list has contact names, the email can include a personalized greeting.
    • The client expects to purchase all email marketing campaigns separately.

    Service Level – Automated Marketing

    • webwilly must spend up to the allocated time managing lists, contacts, settings, reporting and automated marketing.
    • webwilly can create, edit, or remove automated marketing campaigns.
    • Automated email marketing campaigns can be triggered by actions such as website page visits or email clicks.
    • Automated email marketing campaigns can be scheduled to automatically send in series or to simply send birthday emails.
    • Automated email marketing campaigns can be targeted to segments and contacts with specific tags.
    • The client expects to purchase all automated email marketing campaigns separately.
    • Automated email marketing campaigns are sold as regular email marketing campaigns but automated by webwilly during the hours allocated in this service.
    • The client must indicate their objective to automate the email marketing campaign in the design details of the email marketing campaign, sold separately.
    • Automated email marketing campaigns are not sent to a list of contacts but are programmed to be sent automatically.
    • Automated email marketing campaigns can stay active if the client’s email marketing platform is active.
    • Reporting for each automated email marketing campaign is available to keep the client and webwilly informed of their performance.

    Service Level – Live Chat

    • webwilly must spend up to the allocated time managing lists, contacts, settings, reporting, automated marketing, and the live chat.
    • This live chat and messaging features are provided by the third-party email marketing platform provider.
    • webwilly must integrate the live chat with the client’s webwilly website and help manage the settings related to the conversations.
    • webwilly can create, edit, or remove chatbot automations.
    • Chat history can be automatically added to existing contact records.
    • The client can receive new chat notifications on desktop and mobile app.
    • The client must operate the live chat and process all the requests.
    • Reporting for live chat is available to keep the client and webwilly informed.

    Service Level – Sales Tracking

    • webwilly must spend up to the allocated time managing lists, contacts, settings, reporting, automated marketing, live chat, and sales tracking.
    • The client must participate in the sales tracking and leads scoring system setup and monthly management.
    • webwilly can create, edit, or remove sales pipelines, stages, and deals.
    • webwilly can create, edit, or remove lead scoring rules.
    • The client expects to process all the sales services and manage all the leads that go through the sales tracking.
    • Reporting for sales tracking and lead scoring is available to keep the client and webwilly informed.

    Platform and Domain Integration

    • webwilly must setup the email marketing platform on a sub-domain.
    • webwilly must integrate the domain with DKIM and SPF verification to authenticate the client’s email marketing.
    • webwilly must setup the tracking of email marketing contacts on the client’s webwilly website.

    Contact Profiles

    • The email marketing platform allows the client to view individual contact profiles.
    • These contact profiles can provide records of the contacts interactions with previous email marketing campaigns and the client’s webwilly website.
    • These contact profiles are also used to manage the contacts information such as name, email, phone number and notes.
    • These contact profiles are automatically generated by the third-party program when importing and tracking contacts.
    • The client does not expect webwilly to interact with contacts.

    List Management

    • webwilly must import the client’s contacts into the email marketing platform provided.
    • The client must provide their contacts in properly organized .csv, .xls, or .xlsx files and upload them at the point of purchase.
    • The client must segment each list accordingly before uploading their contacts.
    • The client must have each contact’s consent.
    • The client does not expect webwilly to modify, correct or segment contact lists uploaded by the client.
    • The client expects they can access their email marketing platform and manage their lists and contacts.
    • The client must maintain a contact limit option for this service at a level above their total current contact count in their email marketing platform.
    • The client expects to participate in the management of email marketing contacts.

    User Access

    • webwilly must provide the client with access to the platform, if requested.
    • Different levels of service include different amounts of users allowed to access the email marketing platform.
    • The client is responsible for their user access and all other user accounts, not including webwilly.
    • webwilly can help the client manage these users and their access.
    • The client is expected to participate in managing these users.

    End of the Contract

    • The client is expected to export their contact lists before the contract ends.
    • The client expects webwilly to delete their entire email marketing platform.
    • The client expects to lose access to their email marketing platform.
    • The client expects to lose the function of automatically subscribing form users to their contact list.
    • The client expects to purchase additional work to fix website forms which automatically subscribe form users to their contact list.

    Conditions

    Email Marketing Setup & Account Management

    • This service requires an active webwilly website hosting membership and an active webwilly website.
    • This service cannot be purchased and installed while the client’s website is still in development.
    • This service is limited to a third-party email marketing platform that comes as-is and cannot be customized.
    • webwilly and the client are constraint by the terms of this third-party platform.
    • This service is not for high-end businesses and large corporations.
    • This service does not include any guarantees.
    • The client must maintain their membership to this service active if they don’t want to lose their email marketing platform.
    • webwilly must not be expected to interact with the client’s contacts.
    • This service is limited by the admin hours included in each service level.

    Email Marketing Platform

    • This service is limited to the management of one email marketing platform integrated with one webwilly website.
    • This service does not include any strategy research or planning.
    • This service does not include any email marketing campaigns.

    Service Level – Email Marketing

    • Email marketing campaigns are sold separately.
    • The first month of service is used to setup the email marketing platform.
    • The client can only purchase email marketing campaigns in the second month of service.

    Service Level – Automated Marketing

    • Automated email marketing campaigns are sold separately as regular email marketing campaigns.
    • The first month of service is used to setup the automated email marketing features.
    • The client can only purchase automated email marketing campaigns in the second month of service.

    Service Level – Live Chat

    • The first month of service is used to setup the live chat features.
    • webwilly is not expected to interact or respond to visitors who use the website chat.
    • The client expects that this limits the customizability of the live chat function.
    • The client does not expect webwilly to answer or interact with visitors.
    • The client is responsible for all live chat conversations and sales procedures required when a website visitor uses the live chat.
    • The client must not expect webwilly to interact with website visitors using the live chat.

    Service Level – Sales Tracking

    • The first month of service is used to setup the sales tracking features.
    • The client expects the sales tracking and lead scoring features to by the third-party email marketing platform provider.
    • The client understands that this limits the customizability of the sales tracking features.
    • webwilly provides a technical service to help the client get setup and operate the email marketing platform and its settings.
    • The client does not expect webwilly to participate in the day-to-day sales opportunities or any part of the client’s internal sales process.

    List Management

    • webwilly is not expected to acquire contacts for the client.
    • webwilly is not expected to segment existing lists provided by the client.
    • webwilly must only import the included number of contacts in the service level purchased by the client.
    • The client must provide each list separately in a properly organized .csv, .xls, or .xlsx file.
    • The client must only import contacts that have provided consent to receiving email marketing from the client.
    • The client must maintain contact lists in good standing on the email marketing platform.
    • The client does not expect webwilly to be responsible for any of the contacts and their subscription.
    • The client is expected to provide a list of contacts at the start of the email marketing membership.
    • The client must maintain a contact limit option for this service at a level above their total current contact count in their email marketing platform.
    • Contacts who have unsubscribed from receiving emails still count towards the client’s total contacts and need to be accounted for in the contact limit.
    • Website email subscription form, used by website visitors to subscribe to the client’s email marketing list, is sold separately.
    • The client must backup their contact list.

    User Access

    • The client is limited to the number of users available in their purchased service level.
    • webwilly is not responsible for the security or integrity of the client’s user accounts.
    • The client must remove and control the access of unwanted users.
    • The client is responsible for their user access and all other user accounts, not including webwilly.
    • This service is limited to only non-time-sensitive user access modifications.
    • The client is expected to process all urgent or time-sensitive user access modifications.

    Spam Warning

    • This service explicitly prohibits any form of malicious and/or shady conduct.
    • This service explicitly prohibits conduct like harassment, impersonating, spam, bypassing laws, adult content, and more.
    • webwilly is not responsible for the client’s domain or email reputation.
    • webwilly is not responsible if the client’s access to their email marketing platform is blocked by the email marketing platform service provider.
    • The client is responsible for the email marketing campaigns and email marketing platform.
    • The client is expected to use this email marketing platform in a reputable way by providing value to their contacts and never sending spam.
    • The client’s domain and/or email reputation may be marked as spam if the client sends unsolicited and spam emails.
    • The client is fully responsible for their domain and email reputation.
    • webwilly will help the client with spam issues during admin hours if necessary.
    • webwilly will investigate the spam issue and recommend solutions to the client.
    • webwilly may remove the client’s domain integration and instead use the email platform sending settings.

    End of the Contract

    • The contract automatically renews every month.
    • The client must manually renew this agreement every year.
    • If the client does not want to renew the contract, the client must cancel the subscription before the automatic renewal.
    • At the end of the contract, webwilly will delete the email marketing platform and everything it holds.
    • Additional work, sold separately, may be required to fix website forms that automatically subscribe form users to the client’s contact list.

    Schedule

    Start of the Contract

    • The work can begin if the client has an active website hosting membership and an active webwilly website.

    Setup and Configuration – First Month

    • webwilly will perform the purchase and configuration of the email marketing platform in the first month following the start of the contract.

    Importing Contacts – First Month

    • webwilly will import the included number of contacts uploaded by the client in the first month following the start of the contract.

    Start Email Marketing Campaigns – 2nd Consecutive Period

    • The first month of every service level is used to setup the email marketing platform.
    • The client can purchase email marketing campaigns, sold separately, after the start of the second consecutive period.

    End of the Contract – Up To 10 Business Days

    • webwilly will be given up to 10 business days following the end of the contract to remove the email marketing platform.
    • webwilly will be given up to 10 business days following the end of the contract to remove the tracking code on the website.
    • webwilly will be given up to 10 business days following the end of the contract to remove the plugin.

    Terms

    • Service agreement between webwilly and the client in Quebec.

    Interpretation

    • In the contract, unless the context otherwise requires
    • “webwilly”, “we”, or “us” is the service provider or contractor.
    • “the client”, “you”, or “your” is the entity, business or person purchasing the service.
    • “parties” or “both parties” is the client and webwilly.
    • “contract” or “this service” is the service agreement combined with the options purchased.
    • “product options”, “service options” or “design options” are the options selected by the client at the point of purchase.
    • “design details” are the instructions and materials included by the client at the point of purchase.
    • “materials” are the templates, stock images, icons, etc. used in the client’s design.
    • “stock images” are the images sold with a license for use in client work to be published.
    • “content” is the text, paragraphs, titles, lists, etc. used in the client’s design.
    • “system” is the webwilly website used by the client to purchase products and services.
    • “design” or “client’s design” is the work done for the client by webwilly.
    • “final design” is the last design sent to the client once all the work hours are spent by webwilly.
    • “work hours” are the hours included in the service agreement. These hours can be design hours, admin hours, content hours or others.
    • “design hours” are the hours included in the service agreement which are used to modify or create the visual aspect of the good or service purchased.
    • “admin hours” are the hours included in the service agreement which are used to setup, modify, and manage different settings and accounts.
    • “content hours” are the hours included in the service agreement which are potentially used to correct, translate, or write content depending on the selected options.
    • “SEO hours” are the hours included in the service agreement which are potentially used to modify the client’s website for the Google search engine depending on the selected options.
    • “memberships” are the services sold by webwilly that require the client to pay a recurring subscription to access the service and other related services.

    Service Agreement Documents

    • This service agreement should be interpreted with the following documents:
    • The purchase receipt including the service options purchased by the client.
    • webwilly’s website privacy policy, found in webwilly’s website footer.
    • webwilly’s website Terms of Use, found in webwilly’s website footer.
    • The description of the purchased product or service, found in the “Description” tab of every product or service page.
    • The short description of the purchased product or service, found beside the main image of every product or service page.
    • When available, the details of the purchased digital service, found on the service page in the “Details” tab.
    • The expectations of the purchased product or service, found in the “Expectations” tab of every product or service page.
    • The conditions of the purchased product or service, found in the “Conditions” tab of every product or service page.
    • The schedule of the purchased product or service, found in the “Schedule” tab of every product or service page.
    • This document, webwilly’s Terms, found in the “Terms” tab on every product and service page.

    General Service Conditions

    • webwilly only provides services to businesses located in Quebec, Canada.
    • webwilly’s services are designed for small and medium sized businesses.
    • webwilly’s services are not designed for large corporations, complex requirements, and very high-end businesses.
    • webwilly does not provide services to businesses within industries targeting kids or related to adult content, gambling, tobacco, weapons, firearms, and drugs.
    • The client has the right to enter in contract on behalf of the entity or business they represent.
    • Products and services purchased after 5pm are considered to have been purchased on the next business day.
    • webwilly’s marketing services may include a small webwilly branded footer at the bottom, including but not limited to, the client website and email marketing campaigns.
    • webwilly’s marketing services are sold as individually structured services to minimize scope creep and expectations.
    • Memberships are required to gain and maintain access to other digital products and services.
    • The client is aware of the requirements for memberships, understands their nature and accepts that these requirements cannot be interpreted as a lack of usability, of unreasonable life-expectancy, or as containing hidden defects.
    • The termination of such memberships will affect the services to which they give access and, in all cases, render these related services inaccessible, unavailable, or useless.
    • Example: The Website Hosting service contract is terminated for any reason, as a result, the client’s website pages, website theme & home page design and other website related services are no longer available online.
    • The client must consider the cost of these services combined before purchasing.
    • Service combinations to consider include, but are not limited to:
    • Website Hosting is required for all digital services, including but not limited to Website Backup & Restore, Website Reporting, Website Theme & Home Page Design, Website Pages (including on-page SEO options), Website Blog Posts (including on-page SEO options), Website Form, Website Security, Website SSL Certificate, and all other website design services.
    • Email Marketing Platform management and individual Email Marketing Campaigns are sold separately. Email Marketing Campaigns require the Email Marketing Platform membership. Both require an active Website Hosting membership and website.
    • Facebook Ads Manager and individual Facebook Advertising Campaigns are sold separately. Facebook Advertising Campaigns require the Facebook Ads Manager membership. Advertising campaigns each have their own advertising budgets. Both services also require an active Website Hosting membership and website.
    • SEO Account Management and Website SEO service hours are sold separately. SEO Website services require the SEO Account Management membership. Both services do not include the on-page SEO sold separately within individual Website Page and Website Blog Post design services. All of which also require an active Website Hosting membership and website.
    • All Print products require a final design which is sold separately as a Design service.
    • All Design services, except Logo Design, will require the purchase of the matching Print product, sold separately.
    • It is the client’s responsibility to evaluate the totality of all products, services, memberships, costs, and potential price increases.
    • webwilly is not responsible or liable for any budgeting issues in relation to the client’s inability to maintain products, services, or memberships active, with or without price increases having been applied.
    • The client is aware of these requirements, understands their nature, and unequivocally rejects the use of these requirements to be interpreted as a lack of usability, of unreasonable life-expectancy, or as containing any hidden defects.
    • webwilly cannot abuse of its rights to increase prices without warning, and do so unreasonably, in bad faith, while using membership contract clauses as leverage.
    • Unreasonable increases are characterized as very sudden, unjustified, and unreasonably high. For example, doubling the cost of website hosting overnight without any increase in costs and/or added services.
    • Reasonable increases are characterized as necessary, justified, reasonable, or appropriate. For example, increasing the cost of website hosting in 30 days by 15%.

    Intellectual Property

    • The client’s content, images, materials, logos, trademarks, and copyright material shall remain the sole property of the client and the client shall retain ownership of all rights.
    • The content “Creation”, “Translation”, and “Correction” options include content that is written by, or modified by webwilly, but remains the property of the client, and therefor, the client is fully responsible and liable for this content.
    • The client grants webwilly the nonexclusive, non-transferable license to use, reproduce, and modify the client’s content, images, logo, materials, and others solely in connection with the product, service or membership purchased.
    • The client grants webwilly the right to use the services provided in a service portfolio.
    • The client cannot sell, in part or in whole, the products, services or memberships provided by webwilly.
    • webwilly is not responsible for ensuring the services performed do not infringe on existing intellectual property owned by other businesses.
    • webwilly does not include any intellectual property or copyright review, during or after the performance of the service.
    • The client is responsible to have any and all copyright or intellectual property lawyers review the services performed.
    • The client is liable for any and all intellectual property infringements and damages that may be caused by the services performed.
    • It is the client’s responsibility to protect their intellectual property.
    • The designs made by webwilly, including logo designs, start with a template which is limited to a non-exclusive license agreement and cannot be trademarked.

    Indemnification

    • The client unequivocally waives their right in Article CCQ 2104, removing all liability on webwilly for any and all materials provided by the client.
    • The client is fully responsible and liable for all the materials, content, images, instructions, requests, and all other forms of work they provide.
    • The client shall indemnify and save harmless webwilly, its subcontractors and its employees from and against any damages, costs or expenses or any claim, action, suit or proceeding which webwilly may at any time incur or suffer as a result of or arising out of the performance of the client’s service; and
    • any injury to persons (including injuries resulting in death) or loss of or damage to property of others which may be or be alleged to be caused by or suffered as a result of the performance of the service, except that webwilly shall not claim indemnity under this section to the extent that the injury, loss, or damage was caused by webwilly in a breach of contract, or by intentional or gross fault.

    Advertising Law, Competition Act, and Canadian Anti-Spam Law

    • The client is liable for any and all infringements of advertising law, competition act, Canadian Anti-Spam Law, and all others that may be caused by the services performed unless the portion of the service performed that is the cause of the infringement, was directly provided by webwilly and not approved by the client.
    • The client is responsible to have their lawyer review and revise the services performed before approving them for publication.
    • The client can request additional time during revisions for their lawyers to revise the work.

    Obligations

    • webwilly has the right to fulfill the contractual obligations between him and the client using any desired method of execution.
    • The client unequivocally waives their right in Article CCQ 2100, allowing webwilly not to be bound by the rules of the art when providing this service.
    • By waiving Article CCQ 2100, webwilly is not obligated to reach any level of performance and does not need to prove force majeure if it fails to do so.
    • webwilly cannot use the client’s wavering of Article CCQ 2100 to rid itself of contractual obligations.
    • webwilly can subcontract or outsource any part of or the totality of any product or service.
    • Subcontracting does not relieve webwilly of contractual obligations.
    • The client agrees that webwilly fulfilled its obligation, according to Article CCQ 2102, to clearly detail this service and product offering.
    • According to Article CCQ 2106, the initial purchase price is the agreed upon contract price estimate for the service options selected.
    • According to Article CCQ 2107, this estimated price can increase to accommodate the client’s needs and changing scope.
    • According to Article CCQ 2107, webwilly must justify any price increase.
    • Common reasons for a price increase can include, but are not limited to more materials, more work hours, and more budget for advertising.
    • According to Article CCQ 2108, webwilly must detail the work executed and the budget spent at the request of the client.
    • According to Article CCQ 2109, unused work hours and budget for materials are forfeited to webwilly.
    • According to Article CCQ 2109, webwilly cannot request any unnecessary and unjustified price increase during the execution of any service.

    Time and Duration

    • The contract begins when webwilly receives the full payment, the information, the content, and the materials required.
    • Contract ends when webwilly sends the final design, product, or service the client purchased.
    • For memberships, the contract duration is equivalent to the membership period. At the end of the period the contract is complete, and a new contract begins.
    • Deadlines for services can be calculated using the schedule included with the service.
    • The client unequivocally waives their right in Article CCQ 2110, allowing this service to be completed without the need to declare its reception.
    • The client unequivocally waives their right in Article CCQ 2111, to retain part of the payment before the service is completed.

    Excusable Delay

    • Any delay in work by webwilly, a subcontractor or the client that is:
    • caused by an event that is beyond reasonable control,
    • caused by an event that could not have been reasonably foreseen,
    • caused by an event that could not have been prevented by means reasonably available,
    • caused by an event that occurred without fault or neglect,
    • will be considered “excusable delay”.
    • Excusable delay cannot be a cause for termination by the client.
    • Excusable delay provides an extension to the contract deadlines approximately equal to the excusable delay.
    • For example: the third-party image server is down, and email marketing campaigns don’t display images. Instead of sending the campaign with broken image links, the service will be paused and approximately extended until the image server is back online.
    • For example: the client’s website is hacked and webwilly cannot design a website page until it is fixed. The website page design service will be paused and approximately extended until the website is back online.

    Notice

    • Any notice under the contract shall be sent by email to the client.
    • Any notice shall be deemed effective the day it is received at that address.

    Refund Policy

    • The client unequivocally waives their right according to Article CCQ 2129, to request the refund of advancements made to webwilly for any and all products, services, memberships, work hours, materials, stock images, and advertising budgets.
    • To reduce the occurrence of such advancements, such services are flexible and/or can often be repurchased instead of paying more upfront.
    • In case of termination by webwilly for suspension, the client does not receive a refund.
    • In case of termination by the client for convenience, the client does not receive a refund.
    • In case of termination by the client without cause, the client does not receive a refund.
    • In case of termination by webwilly for convenience, the client does receive a refund.
    • In case of termination by the client with cause because webwilly defaulted on its contractual obligation, the client does receive a refund.
    • All refunds are equal to the total cost of the contract less 5% for banking fees, less the cost of any and all costs incurred, including but not limited to, materials, advertising, and work hours.
    • No penalties can be applied to late refunds.

    Payment Terms

    • Payment is due in full before the start of the service.
    • Most membership subscriptions are set to automatically renew on the same date every month. For example, on the 15th of every month.
    • Some membership subscriptions are set to automatically renew on the same date every year. For example, on the 15th of January.
    • Membership subscriptions may require the client to manually confirm payments every 12 months.
    • Membership subscriptions are due in full on the same date they renew.
    • The client must ensure that all of their monthly and yearly membership subscription renewals are processed by their due date.
    • Membership subscription options can be modified by the client at any time by using their Account > Subscriptions page and “Upgrading or Downgrading” an individual subscription.
    • The new price is charged on the next upcoming monthly renewal.
    • webwilly will begin work to add or remove the modified service options after this next upcoming monthly renewal.
    • The client can manually renew their membership subscription at any time by using their Account > Subscriptions page and “Renew” an individual subscription.
    • For webwilly to start work earlier after modifying the membership subscription service options, renewing a subscription will charge the service and restart the billing terms.
    • Downgrading or cancelling a membership subscription will remove the services reserved to members at the end of the paid-for period.
    • Downgrading or cancelling a membership subscription affects the client’s ability to purchase services reserved to members at the end of the paid-for period.
    • Downgrading a service below a required service option threshold will result in termination by suspension due to non-payment.
    • Example: The client has a website with 15 pages and downgrades to a website hosting plan with a maximum of 10 pages.
    • Example: The client has active bilingual Facebook advertising campaigns and downgrades Facebook Ads Manager to English only.
    • Non-payment or a failed membership payment will result in termination of the contract by suspension due to non-payment.
    • The client is responsible to maintain an active payment method on their account.
    • webwilly reserves the right to modify the price of any and all its products, services, and memberships.
    • webwilly does not need to inform the client of price changes, it is the client’s responsibility to review the products, services, and memberships.
    • webwilly may attempt to notify the client of such changes beforehand by email.

    Disclaimer of Warranties

    • Under the Quebec Law, webwilly must provide the following 3 guarantees: usable, of reasonable life-expectancy, and free of hidden defects.
    • webwilly provides no further warranties to the client other than the 3 guarantees under the Quebec Law.
    • webwilly provides no warranty for this service and its performance.
    • webwilly does not guarantee any return on investment.
    • webwilly is not liable to meet any guaranteed performance level implicitly or explicitly stated.
    • webwilly is not liable for the client’s business, sales, profit, SEO, reputation, brand or any other.

    Termination

    • The client must not exploit or attempt to exploit the membership system, payment system, payment terms, service requirements or service procedures.
    • webwilly will ban the client’s account if they suspect the client is exploiting the system or process in any way, shape, or form.
    • webwilly does not need to warn the client before a ban.
    • The client is responsible for their webwilly account, for all its activities, purchases, and for its security.
    • The client unequivocally waives their right, according to Article 2125 CCQ, to terminate this contract without cause.
    • The client can terminate this contract with cause if webwilly defaulted on its contractual obligations.
    • The client unequivocally waives their right in Article 2126 CCQ, allowing webwilly to terminate this contract without cause and without work.
    • webwilly will terminate a contract for reasons including, but not limited to missed payment, miss-understood service, out of scope, out of expertise, unlawful request, bad faith, unethical request, threatening or violent behavior, no response for 30 days, inadequate information, inadequate materials, inadequate budget, or inadequate content.
    • webwilly cannot terminate a contract to simply rid itself of its contractual obligation.
    • According to article CCQ 2128, if webwilly dies, his personal qualities end with him and the client can terminate the contract.
    • In all cases of termination:
    • webwilly stops all work related to the contract,
    • the work in progress cannot be used by the client,
    • if applicable, webwilly will delete all related managed client accounts, platforms, and integrations,
    • if applicable, other dependent services that require this service are terminated,
    • webwilly is not liable for any damages which are the direct or indirect result of termination,
    • and the client does not pay webwilly any penalties.
    • The party terminating will inform the other party of the reason for termination in a timely manner.

    Third-Party Agreements

    • webwilly and the client enter into agreements with third parties.
    • If the client or the performed services, breach any of these third-party agreements, the client’s account or access may be revoked by the third-party.
    • The client is responsible and liable for their breach of agreements.
    • This breach of agreement will result in the termination of the service.

    Additional Information

    Language of Contact List

    English, French, Bilingual, 1 English & 1 French

    Service Level

    Email Marketing, Email + Automated Marketing, Email + Automated + Live Chat, Email + Automated + Chat + Sales Tracking

    Reviews

    There are no reviews yet.

    Only logged in customers who have purchased this product may leave a review.

    You may also like…

    • Website-Hosting

      Website Hosting & Maintenance

      From: $54.91 / month for 12 months
      Select options This product has multiple variants. The options may be chosen on the product page
    • website-seo-accounts

      SEO Accounts

      From: $202.22 / month for 12 months
      Select options This product has multiple variants. The options may be chosen on the product page
    • email-marketing-campaign

      Email Marketing Campaign

      $279.99 – $2,099.93
      Select options This product has multiple variants. The options may be chosen on the product page
    • Website-Page-Design

      Website Page

      $130.00 – $1,679.95
      Select options This product has multiple variants. The options may be chosen on the product page

    Related products

    • search-engine-optimization

      Search Engine Optimization

      $389.99 – $2,047.44
      Select options This product has multiple variants. The options may be chosen on the product page
    • facebook-advertising-campaign

      Facebook Advertising Campaign

      $65.00 – $472.49
      Select options This product has multiple variants. The options may be chosen on the product page
    • Website-Blog-Post-Design

      Website Blog Post

      $130.00 – $1,679.95
      Select options This product has multiple variants. The options may be chosen on the product page
    • facebook-ads-manager

      Facebook Ads Manager

      From: $279.99 / month for 12 months
      Select options This product has multiple variants. The options may be chosen on the product page

    Footer

    Shop

    • Shop
    • Digital
    • Design
    • Print
    • Tech
    • Cart

    My Pages

    • Marketing Plan
    • Register
    • My Account
    • Business Profile
    • My Objectives

    Blog Categories

    • Marketing Strategies
    • Digital Marketing
    • Marketing Design
    • Print Marketing
    • Website

    Newsletter

    Sign up to receive our newsletter
    and visit our Facebook Page here.

    Copyright © 2025 · webwilly.ca · Privacy Policy · Terms of Use · Log in